Clients Say, “I Am Not Interested.” And You Say "..." (2023)


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If a client said to you, “I am not interested.” what would you say? Do you ask them why they’re not interested? Do you part ways with the client? Or do you finesse an objection handling technique that might give you the sale anyway? Probably the latter, but what IS that technique exactly? Watch this video to find out now.

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#SalesTips #ClientsSay #Objection #HandleObjection #NotInterested #ConvinceThem

This video is about clients say “i am not interested.” and you say ... i am not interested


My goodness, the good ol, I am not interested.

Now, how many have heard of this one before comment below I'm, not interested? Well, we are happy with the the vendors or supplies that we have right now.

Oh, you know, we're, not thinking of switching in anytime soon I've, heard of those objections right? But basically it's variation of I'm, not interested.

Now most sales people when they hear this objection, what I noticed the most the the dumbest thing they would say is this? Why are you not interested who gives a damn they're? Not interested? Why are you arguing with the prospect it's like the worst thing that you can see because now you're getting your fight? Why does the prospect have to justify to you? Why they're not interested? Although chances are the prospect is a lying prospects lie all the time, but that's, not how we handle it.

You know, handle this objection with a little bit more finesse.

And today, I'm gonna give you a few ways to do this now understand this salespeople, they get defensive when they hear I'm, not interested suddenly kind of dude, if you they feel hurt, because they feel like it's it's, a personal rejection, well, it's, not personal rejection, don't.

Take it personally there are so many other reasons why they're not buying right now, sometimes you could be just be timing may not have anything to do with you your product/service, just timing or budget, or the another decision-makers I could go on and on and on so don't, take it personally statistics shows 80% of sales with quite at least five follow-ups to close the deal.

Five, freakin, follow-ups, right.

So this is just maybe the first a second time you're talking to a prospect, you got a few more times to go don't worry about it.

But what we want to do is to get to the bottom line of this.

What is going on right? We want to know here's something that you could say because and now explain why we say this way, well, I'm not interested, hey, mister prospect I understand.

Let me ask you a question, the next time you're looking for blank in your product service could I be the first person in line that you speak to you with blank, hey, mr.

prospect I understand can ask you a question next time, you're, looking for a new sports.

Car can I be the first person in line that you speak to together, maybe get a second opinion.


Now you've set the stage you're setting up for future business you're, getting some more information.

All I'm asking is a permission to contact them to follow up.

They might say, not sure 99 percent time, they'll say, sure because you're not trying to fight, oh, why? You know interested, you know, can it be the first one in line? Did you kind of check with or well? Get a second opinion? I'll get a quote, one of those quiz to say, yes, great.

And then now you have a perfect.

Excuse to say, can I say some more information.

So you have that right next to your your not your desk or right next to your ordering information can I send you some information so that you have that in front of you.

So next time, when you think of us, it's, right, there, boom, very very simple, right, that's.

Why I'm gonna handle it second way to handle it before I get off the phone, what might have to happen before you begin looking for a different company solution product for the blank.

Now, this question is very powerful right.

It's down memorize this before I get off the phone you're, getting off the phone you're, not being pushy you're, not trying to twist it on see if I get off the phone right? What might have to happen? Notice the word might what might have to happen like for you to begin looking for I'm, not asking you to buy right now.

I'm, not asking the prospect to buy I'm simply asking him asking her to just what might have to happen.

Now they might say, well, you know, the price would have to come down or I would have want to see these features I would have won these things or I would have won these services, that's, good, right? These downs that these intelligence right next time when you follow up, you could use these things let's say in two three months, you go back to the same prospect and say, hey, we've made some changes.

Now we can actually provide all these services that you kind of talked about that you share with me last time.

And you go from there, you see how this works it's all about setting up on an excel.

You know, you and I, both know, you're, not gonna get there first cell right now right? You're.

Not gonna get that cell today.


Okay, we're setting up for the second.

And third, follow-ups, you're gonna close those cells there.

But instead of all care, you sound like what or like defeated that's, not how it works.

Now, the next question you might have for me, it's, well, Dan, how do I follow up when I call them back? What do I need to say if you want me to teach you how to do this comment below if I see enough interest, I'll make a future video or multiple videos based on this, how do you call them back? What do you say? How do you open up the conversations without sounding awkward? Or you say to me, Dan, but I don't want to wait? Well, we won the world's number one training program for high ticket closing.

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What we teach click a link below and check out the program in the meantime here are what some of our students.

Our sales professionals have to say, I spoke to 50 people or had 50 appointments.

And out of that only 11 were qualified 3 said, no.

And the other 5 signed up for a $25,000 coaching program, I have the deposits from all of them and I've started four of them in the program.

So I'm very excited about that.

Hello, I, haven't really been posting in a while been busy trying to make sure that I got some actual booms going and I'm happy to report that on Thursday I was able to get my first boom on my third live call and 5k package.

And then also on yesterday, actually on Sunday I got my second one on the fifth call and what's.

Even more exciting is that this course that I'm actually closing on is on cryptocurrency, which I have like, literally, no experience.

No idea.

Nothing beforehand and I didn't, even expect that to be what the influencer wanted me to close for him.

I just wanted to really really say.

Thank you again.

And for the bottom of my heart, I really am thrilled to be part of the HTC family.

So remember you're closer than you think what's up HTC FEM, oh, my gosh, I just got off.

My first closing call for my influencer, very first, cool and it's.

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What to say when a client says I'm not interested? ›

The best response I've found to the “I got your message, I'm not interested” response is to simply reply: “Well, (PROSPECTS NAME) I'm not asking you to make a decision.

How do you say I'm not interested in a professional way? ›

Declining an offer or invite
  1. I appreciate the offer/invite, but I can't commit.
  2. I'm honored by the offer/invites, but can't.
  3. I'm flattered you considered me, but unfortunately I'll have to pass this time.
  4. I appreciate the offer/invite, but I am completely booked.
  5. Thank you for thinking of me, but I can't.
Mar 18, 2021

What do you say when clients say I'll get back to you? ›

When the prospect says, “I'll get back to you,” instead of responding with a statement of your own, it's important that you respond with a question. Say something such as, “All right. I appreciate your saying that.

How do you deal with unsure clients? ›

10 strategies for dealing with difficult customers
  1. First and foremost, listen. ...
  2. Build rapport through empathy. ...
  3. Lower your voice. ...
  4. Respond as if all your customers are watching. ...
  5. Know when to give in. ...
  6. Stay calm. ...
  7. Don't take it personally. ...
  8. Remember that you're interacting with a human.
Feb 21, 2023

Is it OK to say no to a client? ›

But times have changed, and it's totally fine if the relationships with some of your clients have changed along the way, too. So, rest assured that it's fair—heck, even encouraged—to say no to clients sometimes, or even part ways with some customers, all politely and respectfully of course.

How do you get a client to say yes? ›

Let's examine five techniques to get someone to say "yes" to whatever you are offering.
  1. Know your customer. Effective public speakers take the time to know their audience. ...
  2. Don't make a pitch; have a conversation. ...
  3. Know your product. ...
  4. Be prepared for the unexpected. ...
  5. Follow up.

How do you politely show disinterest? ›

15 Polite Ways To Tell A Guy/Girl You Are Not Interested
  1. Be honest about your feelings. ...
  2. Keep the conversations short. ...
  3. Tell them you want to remain friends. ...
  4. Make up an excuse. ...
  5. Tell them about your family responsibilities. ...
  6. Send them a text message. ...
  7. Tell them you're still getting over your ex. ...
  8. Make your disinterest very clear.
Jun 22, 2023

How do you say I can't come politely? ›

How to say no politely
  1. I'm sorry, I'm busy on Friday.
  2. I'm afraid I can't make this Friday.
  3. It would be really nice, but I'm afraid I can't come.
  4. That sounds great, but I'm afraid I can't come.
  5. That's a really nice invitation, but I'm afraid I can't come.
Nov 9, 2016

How do you professionally say I'll get back to you? ›

15 I Will Get Back To You Phrase Examples
  1. I will get back to you soon. ...
  2. I will follow up with you. ...
  3. I will have an answer on that shortly. ...
  4. I'll investigate this and let you know what I find out. ...
  5. Let me research that and get back with you. ...
  6. Let me get back to you on that. ...
  7. I'll get back to you on that ASAP.

How do you push back to clients? ›

If you still end up with a situation that calls for “pushing back,” keep the following in mind:
  1. Stay cool. ...
  2. Stick with the facts as much as possible. ...
  3. Ask before telling. ...
  4. Take notes. ...
  5. Say “Yes, and…” instead of “but.”
Feb 1, 2019

How do you professionally let go of a client? ›

When firing a client, always:
  1. Check your contract or engagement letter. What terms do you have in place to fire a client? ...
  2. Maintain your integrity. Stay calm, rational and polite. ...
  3. Follow-up with a phone call. ...
  4. Resist the urge to engage. ...
  5. Give them a referral. ...
  6. Finish the project, if at all possible.
Oct 27, 2022

How do you follow up with clients without looking desperate? ›

5 Steps to Following Up With Clients Without Being Annoying:
  1. Stay Positive.
  2. Send Short Reminders.
  3. Don't Give Up.
  4. Know What Time is Best.
  5. Remember the Details.
Jan 8, 2023

How do you say no to a client without being rude? ›

7 Tips on How to Say No to Customers
  1. Ask for clarification.
  2. Explain what's going to happen next.
  3. Be honest.
  4. Reframe the “no” using positive language.
  5. Make the customer feel heard.
  6. Offer alternatives.
  7. Explain the reasoning behind the current design.
Jun 22, 2023

How do you deal with difficult clients examples? ›

10 tips on how to deal with difficult customers
  1. Keep calm throughout the interaction. ...
  2. Engage in active listening. ...
  3. Practice empathy. ...
  4. Don't make promises you can't keep. ...
  5. Take a moment to breathe. ...
  6. Provide quick responses and solutions. ...
  7. Pay close attention to tone and body language. ...
  8. Personalize each experience.
Jun 21, 2022

What to do if your client disrespects you? ›

Here are five strategies for dealing with rude customers:
  1. Stay Calm, Don't React. The first thing to do is to remain calm and not respond in kind. ...
  2. Don't Take It Personally. Why are some customers so rude? ...
  3. Listen and, If Appropriate, Apologize. ...
  4. Stand Firm. ...
  5. Solve the Problem.

How do you say no in a smart way? ›

Saying “No” to an Invitation or Offer
  1. I appreciate the offer, but I can't.
  2. I'm honored, but can't.
  3. I'd love to, but I can't.
  4. I appreciate the invitation, but I am completely booked.
  5. Thanks for thinking of me, but I can't.
  6. Regrettably, I'm not able to.
  7. You're so kind to think of me, but I can't.

When should you reject a client? ›

Business Know-How
  1. The project is too big for your company to handle. ...
  2. The project is too small for your company to handle. ...
  3. The client has no interest in your input. ...
  4. It's clear that the client will be difficult to deal with. ...
  5. You'd be doing the job for far less than your usual rate.
Dec 3, 2021

How do you get clients to like you? ›

21 Ways to Make Your Clients Fall in Love with You
  1. Conduct Your Business with Honesty and Integrity. ...
  2. Admit Your Mistakes. ...
  3. Answer Your Phone When a Client Calls. ...
  4. Be Proactive. ...
  5. Show Your Eagerness about Their Success. ...
  6. Beat the Deadlines and Overdeliver. ...
  7. Come Through in Moments of High Stress.
Aug 31, 2021

How do you sell yourself to a client? ›

How to Sell Yourself
  1. Research the Target. Before visiting a customer, examine the company's website. ...
  2. Create a Story. At some point in the relationship, the customer is going to want to know what you're all about. ...
  3. Anticipate Inevitable Questions. ...
  4. Be a Professional. ...
  5. Ask Thoughtful Questions. ...
  6. Close on Next Steps.
Mar 22, 2012

How do you get your clients to respect you? ›

5 Habits That Will Win Your Client's Respect
  1. Making a placement. ...
  2. Connect and/ or follow on social media. ...
  3. Make connections count and be visible. ...
  4. Review calls. ...
  5. Follow up on leads.

How do you reject if not interested? ›

Sorry, Not Interested: 10 Tips for Rejecting Someone Nicely
  1. Be Direct. There's no beating around the bush when it comes to rejecting someone. ...
  2. Keep It Simple. ...
  3. Don't Apologize. ...
  4. A Call or Text is Fine. ...
  5. Don't Drag It Out. ...
  6. Don't Mention Physical Traits. ...
  7. You Don't Have to Explain. ...
  8. Accept That You May Hurt Them.
Nov 3, 2021

How do you reject someone in a nice way? ›

7 ways to reject someone nicely
  1. Be honest. They don't say that honesty is the best policy for nothing. ...
  2. Prepare yourself. ...
  3. Do it face to face. ...
  4. Stick with "I" statements. ...
  5. Know that what you're feeling is normal. ...
  6. Avoid putting it off. ...
  7. Don't give false hope.

What does I'm not interested mean? ›

1. having or showing no feeling of interest; indifferent. 2. not personally concerned in something.

What are the 5 polite words? ›

9 Things Polite People Always Say
  • Please.
  • Thank You.
  • You're Welcome.
  • Pardon Me.
  • Excuse Me.
  • I'm Sorry.
  • May I Help You?
  • I Would Like... / May I Please Have...?

How do you say I can't come professionally? ›

Examples of ways to say “no”
  1. “Unfortunately, I have too much to do today. ...
  2. “That sounds fun, but I have a lot going on at home.”
  3. “I'm not comfortable doing that task. ...
  4. “Now isn't a good time for me. ...
  5. “Sorry, I have already committed to something else.
Aug 17, 2021

How do you say get back to me ASAP professionally? ›

'As Soon As Possible' Synonyms
  1. “... by [date and time] because [reason]” ...
  2. “When you have a chance [in the next day, before tomorrow, this week]” ...
  3. “I apologize for the urgency, but could you please [do X, send me Y, complete Z] at your soonest possible convenience?” ...
  4. “EOD”
Aug 6, 2018

How do you say politely waiting for your reply? ›

7 alternatives to “I look forward to hearing from you”
  1. 1 Use a call-to-action. ...
  2. 2 I'm eager to receive your feedback. ...
  3. 3 I appreciate your quick response. ...
  4. 4 Always happy to hear from you. ...
  5. 5 Keep me informed . . . ...
  6. 6 I await your immediate response. ...
  7. 7 Write soon!
Sep 3, 2021

How do you say reply back in a formal way? ›

  1. response.
  2. answer.
  3. reaction.
  4. return.
  5. rejoinder.
  6. retort.
  7. remark.
  8. comment.

How do you win clients and keep them? ›

How to Win and Retain your Core Customers (Updated for 2023)
  1. Know Your Brand. ...
  2. Set Yourself Apart. ...
  3. Target Your Marketing. ...
  4. Keep Customers Happy. ...
  5. Value Experience Above All Else. ...
  6. Final Thoughts.
Dec 1, 2022

How do you not let difficult clients get to you? ›

8 Steps to dealing with difficult clients
  1. Stay calm, no matter how upset the client gets. ...
  2. Listen and empathize with your client and their concerns. ...
  3. Deliver a prompt reply. ...
  4. Figure out what happened. ...
  5. Offer a solution. ...
  6. Cut your losses. ...
  7. Create a conflict resolution plan. ...
  8. Review and learn.
Nov 22, 2022

How do you respond when a client fires you? ›

If that's the case, here's what your retention specialists should do:
  1. Listen to Their Concerns In a Live Conversation. If your client has decided to fire you, it's important to understand why. ...
  2. Offer Actionable Solutions That Address Their Issues. ...
  3. Reassess Your Agency's Approach. ...
  4. Let Them Go With Dignity.
Mar 15, 2023

When should you stop working with clients? ›

You're Being Treated Poorly. There's no excuse for bad behavior. If a client is treating you poorly, it's time to move on. Fear of bad word-of-mouth can tempt a lot of entrepreneurs try to dig themselves out of a no-win situation, even when they're dealing with a meanie.

How do you respond to a client message? ›

How to reply to a customer request: 7 tips
  1. Ensure that you have all information you need to respond. ...
  2. Avoid unnecessary complexity. ...
  3. Use the language of the customer. ...
  4. Ask questions in a polite and professional manner. ...
  5. Follow the three S's when asking a question. ...
  6. Use formatting for important information. ...
  7. Always proofread.

What is the best reply to a client that says I'll think about it *? ›

Sure, no problem” you respond politely, “take your time.”

How do you respond back to a client email? ›

How to respond to emails professionally
  1. Start with your salutation. Choosing an appropriate salutation that's respectful and cordial can make your recipient more likely to cooperate with you. ...
  2. Write the body of the email. ...
  3. Include your closing remarks and signature.
Oct 31, 2022

How do you respond to a question you don't want to answer? ›

Good ways to say anything but "No Comment" to questions you really don't want to answer:
  1. "I'm sorry but I'm not able to speak to that subject"
  2. "Thanks for asking but I'm not able to answer that question"
  3. "I'm sorry but that information is proprietary"
Jul 17, 2008

What to reply when you don t know what to reply? ›

Take time to respond, understand the reason for the question to be put across to you, do a little research on the topic and if you still do not know what to reply, be honest and respond with the truth that you do not know. Don't keep the burden of response on your head and be stressed about it.

How do you respond to client concerns? ›

How to Respond to Customer Complaints
  1. Listen to or read the customer's complaint.
  2. Take a moment to process the criticism.
  3. Determine what action you'll take to address the problem.
  4. Thank the customer for their feedback.
  5. Apologize and reiterate your understanding of the issue.
Jan 5, 2023

How do you say OK professionally in an email? ›

AVOID sending one word replies like 'OK' or 'YES' or 'NO' whenever you can. Some times, one word replies can be perceived as being rude. Instead, just try saying, 'OK, name of the sender' or 'Yes, sounds good' for example. Again, just a couple of extra seconds will not hurt you.

How do you say noted professionally? ›

Duly noted is a phrase used to say that something has been properly acknowledged or recorded. It's usually used in formal or professional contexts.

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